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Customer Reviews
CLASSIC FLORAL DESIGN
Local Waukee, IA florist
Average Customer Rating: 4.8 of 5 stars. (44 reviews)
Date: Jun 22, 2018
Name:

State/Province: IT

Great help and service from Here in UK . Many thanks for going the extra mile ! Lynn & Dave
Lyn's Reply:
Date: Jun 27, 2018, 11:41 am

Thank you for taking time to review us. We so appreciate your comments. Lyn
Date: Jun 08, 2018
Name:

State/Province: IT

Hi Lyn and team, thank you so much for taking care of our order, it arrived on time and looked lovely regards Lynn
Date: Apr 14, 2018
Name:

State/Province: IA

The recipients really enjoyed their Easter flowers. I was out of town and welcomed the email that the arrangements had been delivered. I will definitely use Classic Floral Design again.
Lyn's Reply:
Date: Apr 16, 2018, 11:03 am

Thank you for your review. We so appreciate when someone takes the extra time to review us. Lyn
Date: Apr 13, 2018
Name:

State/Province: IA

The recipients loved the arrangements. I was out of town which is why I send them and really appreciated getting the email that they were delivered. Thank you so much
Lyn's Reply:
Date: Apr 13, 2018, 10:03 am

Thank you for the kind review. So happy they like the arrangements and letting us help make it special for them.
Date: Apr 12, 2018
Name:

State/Province: MO

I checked Google for a five star rated local shop since I’m from Missouri and needed to send an arrangement to family there. Berniece was so very helpful and made me feel totally at ease! She even sent a photo of her BEAUTIFUL arrangement to me by text so I could see it! Class act! I highly recommend Classic Floral Design! Five stars doesn’t seem like enough!!! Perfect!!!!
Lyn's Reply:
Date: Apr 13, 2018, 10:07 am

Thank you for taking the time to give us such a great review. You are right, Berniece is a class act! She has been here almost 25 yrs. We totally believe in treating our customers as we like to be treated. Thanks for letting us help with your floral need.
Date: Mar 05, 2018
Name:

State/Province: IA

Beautiful, long lasting flowers with timely delivery!
Lyn's Reply:
Date: Mar 05, 2018, 2:10 pm

Thank you for your review. We try to treat our customers the way we want to be treated.
Date: Feb 14, 2018
Name:

State/Province: IA

Got a call to make sure my online order was right. Very great customer service and the plant is beautiful. Thanks so much!
Lyn's Reply:
Date: Feb 15, 2018, 10:44 am

Thank you Ashley for the good review. We make every effort to do for our customers as we would want done for us. Amber seem so surprised and happy she was getting a delivery. I'm glad you like the plant. Lyn
Date: Jan 15, 2018
Name:

State/Province: IA

The arrangement came with the box and packaging completely soaked with water standing in the bottom of the bag. While the arrangement was unique, within 24 hours it was shedding and looking brown. I would never tell the person who sent it because they were quite thoughtful and I wouldn't want them to know it was disappointing and arrived in poor condition. I'm sure the cold weather may have played a part.
Lyn's Reply:
Date: Jan 15, 2018, 10:50 am

Karen, I'm so sorry you had a problem with the flowers. You are right, the cold has been an issue. I will be replacing your arrangement tomorrow when my new floral shipment comes in. Please accept my apologies.
Karen R's Reply:
Date: Jan 15, 2018, 1:30 pm

Thank you for your response here and your voicemail message. I appreciate you offering to replace the arrangement. I realize you don't have to do it, but definitely a nice touch.
Date: Dec 07, 2017
Name:

State/Province: IA

I love the flowers. Service is very very good. Thank you.
Lyn's Reply:
Date: Dec 07, 2017, 2:27 pm

Joleen, I'm so happy you are enjoying the flowers. I'm sure you had a wonderful birthday. Lyn
Date: Oct 18, 2017
Name:

State/Province: IL

awesome service, online ordering is easy. The plant is a high quality product, and will not hesitate to order again!
Lyn's Reply:
Date: Oct 18, 2017, 8:37 am

Thank you for your kind review. We are fortunate to deal with growers who take pride in their work and products, as do we. Will be looking forward to hearing from you again. Lyn
Date: Oct 08, 2017
Name:

State/Province: IA

Delivery was vet nice
Lyn's Reply:
Date: Oct 09, 2017, 10:25 am

Thank you for your comment Wendy. So happy you are enjoying your flowers. Lyn
Date: Oct 07, 2017
Name:

State/Province: IA

Classic Floral contacted me several times to ensure I would be home to receive my delivery. The arrangement was beautiful. Thanks!
Lyn's Reply:
Date: Oct 09, 2017, 10:26 am

Thank you for your review Abby. So happy you are enjoying your flowers. Lyn
Date: Aug 15, 2017
Name:

State/Province: CO

5-Star rating!! Lynn provided caring, thorough service beyond my expectations, even made a secret reconnaissance trip to my client’s office to check out what kind of arrangement would best fit in my client’s facilities; sent me a pic; delivered it in person. Now you tell me how you beat that quality & level of service. Jim Sims, Colorado 81230
Lyn's Reply:
Date: Aug 16, 2017, 8:58 am

Jim, thank you for your great review. So appreciated. Our goal is to not only have really good product but to treat our customers like we want to be treated. Kelsey was so cute when I delivered. She asked if I was going to be visiting her every day.
Date: May 26, 2017
Name:

State/Province: CA

Always a great experience here; have been using them for several years and their customer service is always fantastic - one time they called me back to confirm the delivery date as I entered in one date into comments and another into the delivery date - that's great service! Always a joy to interact with them.
Date: Apr 18, 2017
Name:

State/Province: IA

Wonderful plant and great service!
Lyn's Reply:
Date: Apr 19, 2017, 8:59 am

Amy, Thank you for your kind review. So appreciated. Lyn
Date: Mar 08, 2017
Name:

State/Province: CA

Always have a great experience with Classic Floral Design - I've used them several times a year for a few years for my family that lives in Urbandale. They went above and beyond this time as they called me back as the date of delivery that I submitted and the date in my note didn't match; their extra care ensured that the flowers arrived to my family on the correct day! Thank you!
Lyn's Reply:
Date: Mar 09, 2017, 11:35 am

Thank you Jonathan for your kind review. We have certainly enjoyed working with. Lyn
Date: Feb 27, 2017
Name:

State/Province: IA

arrangements for the wedding were "picture perfect" and the staff was wonderful as well!!!
Lyn's Reply:
Date: Feb 28, 2017, 9:35 am

Thank you for your kind review. We enjoy helping people with their special events.
Date: Feb 24, 2017
Name:

State/Province: IA

I was disappointed in some of the flowers. There were several that looked like they were wilting the day I received them. Today is the 4th day and some are dead already. I am not happy with the bouquet of flowers.
Lyn's Reply:
Date: Feb 24, 2017, 1:11 pm

Carol, I'm so sorry you are disappointed in the flowers you received. As just discussed in our conversation I will be delivering a new arrangement tomorrow morning. Thank you for letting me know your feelings on this. We pride ourselves on the quality of our flowers and want to make it right if there is ever a problem. Lyn
Date: Nov 13, 2016
Name:

State/Province: NC

My friend thought the arrangement was breathtaking and it lasted for 2 weeks!!
Lyn's Reply:
Date: Nov 14, 2016, 10:38 am

Thank you for your review. I'm so happy your friend enjoyed her flowers. We are have been dealing with the same growers for many years and their quality is very good. Lyn
Date: Sep 15, 2016
Name:

State/Province: IA

I thought product looked cheap and not very sophisticated. I could have got something much more classy and less expensive at whole foods
Lyn's Reply:
Date: Sep 15, 2016, 12:47 pm

I feel badly you were disappointed in the arrangement sent. Even with substitutions we needed to make for the Stock, we were able to meet all the color choices, style and value. I'm hoping you will give us another opportunity to help you with your floral needs. Lyn
Date: Sep 04, 2016
Name:

State/Province: IA

Absolutely beautiful! The artistry put into the arrangement I received was done with an artful passion. It was more than a vase full of flowers - - thank you!!!
Lyn's Reply:
Date: Sep 07, 2016, 2:05 pm

I'm so pleased you are enjoying the flowers. We try to make our designs as unique as possible. Between Bernice and I we have 80 yrs. in floral design. Thank you for such a nice review. Lyn
Date: May 21, 2016
Name:

State/Province: MN

Item not as pictured. Not as many flowers and I upgraded so I would have expected more flowers than pictured.
Lyn's Reply:
Date: May 23, 2016, 9:26 am

Kelly, I'm sorry you were not satisfied with the flowers we sent to Barb. I have checked the order and see that we increased the size of vase to meet the increased number of gerbera and wax flower. We did have to sub color of gerbera which I'm sure you can understand since we order such a huge variety of colors. I will be more than happy to deliver a small vase of gerbera to Barb tomorrow, when the gerbera come in. Please let me know what you would like us to do. Thank you for letting me know your feelings. Lyn
Date: May 10, 2016
Name:

State/Province: IA

All I can say is that your arrangements are ALWAYS the most beautiful and long lasting flowers I have ever received! My son uses your florist at least once a year to send me flowers for a special occasion and they are the best! I love that your delivery service calls before coming to check on my schedule so they are not wasting a trip and I know when to expect them. Awesome job...you guys rock the florist business, thank you!
Lyn's Reply:
Date: May 10, 2016, 12:21 pm

Thank you for your review. Always so nice to hear we helped make someone's day special. We try to treat our customers the way we expect to be treated. Thank you again.
Date: Apr 28, 2016
Name:

State/Province: IA

They were beautiful!!!....they arrived on time & I received a notification that they were delivered. I will continue to purchase from Classic Floral Design in the future!!
Lyn's Reply:
Date: Apr 28, 2016, 10:52 am

Thank you for your kind review. We pride ourselves on the quality and style of our flowers and designs. Also treating our customers as if you are family.
Date: Mar 28, 2016
Name:

State/Province: IA

The flowers were beautiful and arranged so cheerfully!
Lyn's Reply:
Date: Mar 28, 2016, 1:16 pm

Thank you for your kind review. We pride ourselves on the quality and style of our flowers and designs.
Date: Mar 01, 2016
Name:

State/Province: PA

I was incredibly pleased with the service and quality of the floral arrangement. I am states away and could not be their on valentine's day to give my love her arrangement myself but Lynn pulled through and made sure that quality and service was upheld. I was so happy to see how beautiful they were as well as delivered to her home.
Lyn's Reply:
Date: Mar 01, 2016, 10:07 am

Thank you for the review. We pride ourselves on our quality and service. So happy that it worked for you! Please let us know if there is anything we can ever help you with. Lyn
Date: Jan 10, 2016
Name:

State/Province: CT

Beautiful arrangement and excellent service--Classic went above and beyond to deliver the arrangement on Christmas Eve! Thank you again and I will definitely use your services in the future!
Lyn's Reply:
Date: Jan 11, 2016, 11:06 am

Thank you for your kind review. We try to give our customers the same service we would expect to receive. Wishing you a good 2016 and looking forward to helping you with any other flower needs. Lyn
Date: Dec 26, 2015
Name:

State/Province: CT

Thank you for going the extra mile to deliver the flowers on Christmas Eve! Thanks too for sending me an email to let me know. Super service and I will use your shop again. Merry Christmas!
Lyn's Reply:
Date: Dec 28, 2015, 11:31 am

Thank you for your kind words. Wishing you a terrific 2016. Lyn
Date: Dec 03, 2015
Name:

State/Province: WI

It was so kind and considerate of you to give us a call letting us know that the flowers had been delivered...thank you so much!! Your thoughtfulness meant a lot to us being so far away.
Lyn's Reply:
Date: Dec 04, 2015, 2:27 pm

Thank you for your kind review. We believe in the kind of service we like to receive and that is not just making and delivering the flowers but letting you know all went smoothly. Wishing you very happy holidays. Lyn
Date: Nov 04, 2015
Name:

State/Province: AZ

It was so nice to get a confirmation call after delivery. Especially with me living out of state.
Lyn's Reply:
Date: Nov 05, 2015, 7:58 pm

Thank you. We believe that service is very important and that means not just making and delivering the flowers but letting you know all went smoothly. Lyn
Date: May 21, 2015
Name:

State/Province: IA

Great service! The florist called a few minutes after I ordered because a certain flower wasn't available. This didn't bother me at all. Instead I thought it was excellent customer service that she reached out to me. The arrangements were loved by the recipients and delivered same day even though by order was placed mid afternoon.
Lyn's Reply:
Date: May 21, 2015, 10:50 am

Thank you so much for your kind remarks. The best part of my job is seeing the smiles when people get their deliveries. Lyn
Date: May 11, 2015
Name:

State/Province: IA

I just received a bouquet of flowers from my husband for my birthday. He sends me flowers at least three times a year, but this is the first time from you. In the 30 times I have probably received flowers from him, these are the most beautiful bouquet! I told him it would be silly if he ever went anywhere else again! Just Gorgeous and made my day!
Lyn's Reply:
Date: May 11, 2015, 3:43 pm

Gina, Thank you!!! So happy we could help make your day special.
Date: Feb 17, 2015
Name:

State/Province: IA

Flowers arrived in perfect, beautiful condition. Fantastic!! I keep sending my son photos & told him to use Classic Floral in the future- the best!
Date: Jan 29, 2015
Name:

State/Province: UT

It was delivered on time and when the stuffed animal in the photo was not available, good replacements were offered. My best friend loved the arrangement.
Date: Dec 20, 2014
Name:

State/Province: NJ

Did what we needed and flowers were great.
Date: May 23, 2014
Name:

State/Province: IA

On-line order was very easy. The arrangement was beautiful. The quality of the flowers was amazing. Very vibrant colors...perfect!
Date: May 21, 2014
Name:

State/Province: IA

The flowers looked great! Very nice, local place to shop!
Date: Apr 21, 2014
Name:

State/Province: NE

Beautiful!
Date: Feb 14, 2014
Name:

State/Province: SD

Date: Jan 13, 2014
Name:

State/Province: IA

Everything was perfect I highly recommend them
Date: Aug 30, 2013
Name:

State/Province: IA

The flowers were very fresh and the arrangement was beautiful
Date: Jul 03, 2013
Name:

State/Province: MO

The selection of flowers was great. The ease of your website was very simple. Checkout was very easy.
Date: Jul 01, 2013
Name:

State/Province: IA

So very beautiful....we had everyone at The village independent living. Come see....they all were amazed at their beauty....and still are today
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CLASSIC FLORAL DESIGN
450 6th Street
Waukee, IA. 50263
Local: (515) 987-1552

All prices shown in US dollars


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